Booking your appointment
Appointment Booking Line Opening Times
- Monday - Thursday8am to 9pm
- Friday8am to 5pm
- Saturday (Summer)9am to 1pm
- Saturday (Winter)9am to 1pm & 6pm to 9pm
- Sunday8:30am to 2pm
Booking your appointment is quick and easy - you will be offered the most convenient time available. We take your card details to secure all appointments, although we only process the card payment after the consultation.
Card details are retained on our secure medical records system and will only be erased on request. Invoices are receipted by email only. Please note if any invoices remain outstanding or unpaid, you may be charged for recovery costs at a rate of £120 per solicitor’s letter and £325 for legal costs should the invoice remain unpaid.
Fees & Charges
- Monday – Friday (30 min appt) CHILD
- Monday – Friday (30 min appt) ADULT
- Monday – Friday (15 min follow-up appt)
- Weekends (30 min appt)
- Monday – Friday
A surcharge of £50 is applicable to all standard charges for doctors visiting out of session. Please check with reception at time of booking.
Any tests conducted or medications provided by the doctor during your appointment are in addition to the set consultation fee.
- Weekdays - Adult
- Weekends/ Bank Holidays
- Telephone: Monday – Friday
- Telephone: Weekends**
- Private Perscription***
- Asthma (& FeNo) Test
- Flu Jab
- Health Screen (excluding blood tests)
from £195 from £275
- Nurse (in-clinic) 15 min/30 min
- Nurse (home visit 60 min)
- Private Prescription***
- Travel Clinic / Immunisations
We reserve the right to ask for payment prior to medical assistance being given. Please check the cost when making an appointment. See our terms and conditions for more details on payment and cancellation fees.
A late night fee may be applicable to member's home visits for areas outside our published coverage area. Home visits outside of the area will be subject to a travel charge. If a doctor who is not on duty is specifically requested and responds to a home visit we also reserve the right to charge outside of published prices.
Weekend rates apply on Bank Holidays.
Free with a consultation. If, for some reason that is beyond our control, we are not able to offer a service at a certain time and we provide you with an alternative option for seeing a Private Doctor, please be advised that the services you will be referred to are not affiliated with JDoc365.
Please be aware that JDoc365 does not deal directly with insurance companies. All appointments need to be settled directly with us and then the amount claimed, by you from your insurer after the fact.
If you need to cancel or change an appointment there is no charge providing we receive sufficient notice: Advanced Bookings; minimum 24 hrs notice is required. Same Day Bookings; minimum 4 hrs notice is required.
If you cannot cancel in time, a minimum £40 fee will be charged. If less than 4 hrs notice is provided or if you fail to attend, full consultation fees will be charged.
Please note that all bookings for vaccination are against non-refundable deposit only. Acceptance of cancellations and/or alternate bookings are at the discretion of the management.